Privacy Policy

1. By using Auction Network Solution Sdn Bhd web site (“the Web Site”), user are deemed to have read, understood and agreed to the terms of this Privacy Policy. This Privacy Policy explains how the Web Site collects, uses, processes, discloses, stores and protects user’s personal information.
2. The Web Site may collect personal information from users when users register an account, subscribe for membership, submit enquiry forms, contact the Web Site, browse auction property listings, use search functions, or communicate with the Web Site by email, telephone, online form or any other method.
3. Personal information collected may include but is not limited to user’s name, contact number, email address, company name, billing details, membership information, login details, enquiry details, property preferences, search records, IP address, device information, browser type, cookies and other information voluntarily provided by user to the Web Site.
4. The Web Site collects and processes personal information for purposes including but not limited to providing auction property information, managing user accounts, processing membership or subscription, responding to enquiries, sending updates or notices, improving the Web Site, maintaining internal records, verifying user information, providing customer support and complying with applicable laws, regulations or legal requirements.
5. User shall ensure that all personal information provided to the Web Site is accurate, complete and up-to-date. The Web Site shall not be responsible for any loss, delay, error or failure arising from inaccurate, incomplete or outdated information provided by user.
6. The Web Site may use user’s contact information to send updates, notices, property alerts, auction information, promotional materials or other information related to the services offered by the Web Site. User may request to stop receiving promotional communications by contacting the Web Site.
7. The Web Site shall not sell, rent or trade user’s personal information to third parties. However, the Web Site may disclose user’s personal information to its employees, agents, service providers, payment processors, IT service providers, professional advisers, business partners, banks, auctioneers, property-related parties, regulatory authorities, government bodies or any other party where such disclosure is necessary for the operation of the Web Site, provision of services, compliance with law, or protection of the Web Site’s rights and interests.
8. User acknowledges that certain information submitted through the Web Site may be processed, stored or transferred through third-party systems or service providers. The Web Site shall take reasonable steps to ensure such parties keep the information confidential and use it only for the purposes for which it is provided.
9. The Web Site may use cookies or similar technologies to improve user experience, remember user preferences, analyse traffic, monitor usage and improve the Web Site’s services. User may disable cookies through browser settings, but some functions of the Web Site may not operate properly as a result.
10. The Web Site shall take practical and reasonable security steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, user understands that transmission of information through the Internet is not conclusively secure and any information transmitted by user is done at user’s own risk.
11. The Web Site shall retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide services, to comply with legal, accounting, administrative or regulatory requirements, or to protect the rights and interests of the Web Site.
12. User may request access to, correction of, or update of user’s personal information held by the Web Site by contacting Auction Network Solution Sdn Bhd. The Web Site may require verification of user’s identity before processing such request.
13. Where user provides personal information of another person to the Web Site, user represents and warrants that user has obtained the consent of such person to provide the information to the Web Site and for the Web Site to process such information in accordance with this Privacy Policy.
14. The Web Site may contain links to other websites. The Web Site, its owners/managers shall not be responsible for the privacy practices, content, security or reliability of such third-party websites. User shall review the privacy policy of any third-party website before providing any personal information.
15. The Web Site does not knowingly collect personal information from minors without consent from parent or legal guardian. If user believes that a minor has provided personal information to the Web Site without proper consent, user may contact the Web Site to request necessary action.
16. The Web Site reserves the right to amend, update or revise this Privacy Policy at any time without prior notice. Any amended Privacy Policy shall be posted on the Web Site and shall take effect immediately upon posting. User’s continued use of the Web Site shall constitute acceptance of the amended Privacy Policy.
17. In the event of any inconsistency between this Privacy Policy and any other terms posted on the Web Site, the Web Site shall have absolute discretion to determine the interpretation and application of such terms, subject to applicable law.
18. This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia.